Shipping Policy

Shipping Policy

Effective Date: 2/29/2024

At Smart Seal, we strive to ensure a smooth and efficient shipping experience for all our customers. This Shipping Policy outlines how we handle shipping for our Electric Mason Jar Vacuum Sealer Kit.

Shipping Locations

We currently ship to addresses within [Country] and select international locations. If you are outside our shipping regions, please contact us to inquire about potential options.

Processing Time

  • Orders are processed within [1-3 business days] of receipt. Please note that orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has been processed and shipped, along with tracking information.

Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through our carrier’s website.

Lost or Damaged Shipments

  • Lost Shipments: If you do not receive your order within the estimated delivery time, please contact us at support@smartseal.com so we can assist you in locating your package.

  • Damaged Shipments: If your order arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

International Shipping

For international orders, additional customs fees, taxes, or duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.

Address Changes

Please ensure that your shipping address is accurate at the time of purchase. We are unable to modify shipping addresses once an order has been processed. If you need to make a change, please contact us as soon as possible, and we will do our best to accommodate your request before the order is shipped.

 

We appreciate your business and are dedicated to providing you with the best possible shipping experience. Thank you for choosing Smart Seal!